Terms & Conditions

1 Definitions

For the purposes of these Terms, the following definitions apply throughout this document:

2 Eligibility

In addition to the age requirement, the following eligibility conditions must be satisfied in order to register and maintain an account on the 1971 platform:

• You must be a natural person (individual) acting on your own behalf. Corporate entities, trusts, and other legal persons may not register as Players.
• You must have the full legal capacity to enter into binding agreements under the laws of your jurisdiction.
• You must not be a resident of, or accessing the Platform from, a Prohibited Jurisdiction.
• You must not be a current employee, officer, director, consultant, or close family member of an employee of 1971 or any of its affiliated software providers.
• You must not have previously had an account on the Platform closed or suspended for breach of these Terms or any applicable policy.
• You must not be subject to a self-exclusion order, whether imposed by yourself through the Platform's responsible gaming tools or by any regulatory body with jurisdiction over your activity.

By registering an account, you represent and warrant that all of the above eligibility conditions are met and continue to be met throughout the period during which your account remains active. 1971 reserves the right to verify eligibility at any time and to suspend or close any account that fails to satisfy these conditions.

3 Account Registration

3.1 Single Account Policy

Each Player is permitted to hold exactly one account on the 1971 Platform. Opening, operating, or benefiting from more than one account — whether directly or through a third party — constitutes a material breach of these Terms. Where duplicate accounts are detected, 1971 will close all duplicate accounts and may retain any balances held within them, including Real Money Balances, pending investigation.

3.2 Registration Information

When registering, you must provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You must update this information promptly if it changes. Provision of false, misleading, or incomplete registration information is a breach of these Terms and may result in account suspension, forfeiture of funds, and reporting to relevant authorities where required.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not disclose your username or password to any third party. Any activity conducted through your account using your credentials will be deemed to have been authorised by you. If you suspect that your account has been accessed without authorisation, you must contact the 1971 support team immediately via live chat or at [email protected].

3.4 KYC Verification

1971 applies a tiered KYC process. Initial registration permits limited play; however, withdrawal of funds requires completion of identity verification. You may be asked to submit one or more of the following:

• A government-issued photo ID (National Identity Card, passport, or driver's licence).
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last three months).
• Proof of ownership of the payment method used to deposit (screenshot of bKash/Nagad registered number, bank statement, or card verification).

Failure to complete KYC verification within the period specified in 1971's verification request will result in suspension of withdrawal capabilities until verification is completed. 1971 processes KYC documents within one to three business days of receipt of a complete submission.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

1971 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, Visa, and Mastercard. All transactions on the Platform are denominated in Bangladeshi Taka (৳). 1971 does not charge fees on standard deposits or withdrawals; however, your payment service provider may apply its own transaction fees, for which 1971 accepts no responsibility.

4.2 Minimum and Maximum Transactions

Minimum and maximum deposit and withdrawal limits vary by payment method and account tier. Current limits are displayed in the Cashier section of your account dashboard. 1971 reserves the right to amend these limits at any time, with changes taking effect upon publication in the Cashier.

4.3 Withdrawal Processing

Withdrawal requests submitted to bKash or Nagad are typically processed within fifteen to thirty minutes during standard operating hours (09:00–23:00 BST). Withdrawals submitted outside these hours, or requests that trigger enhanced due diligence checks, may take longer. All withdrawals must be directed to a payment method registered in the same name as the 1971 account holder. Third-party withdrawals are strictly prohibited.

4.4 Own Funds Requirement

You may only deposit funds that belong to you and are free from any encumbrance. You must not deposit funds sourced from any illegal activity, from credit facilities taken out specifically for gambling, or from any third party. 1971 may request evidence of source of funds where it has reasonable grounds to conduct such an inquiry, and may suspend withdrawal access pending satisfactory response.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by 1971 are subject to the following general conditions, as well as any specific conditions published alongside the individual promotion:

• Bonuses are available to eligible Players only. 1971 reserves the right to determine eligibility at its discretion.
• Each Player is entitled to claim a welcome bonus only once. Attempts to claim a welcome bonus multiple times — including through duplicate accounts — will be treated as fraud.
• Bonuses must be claimed within the time period specified in the promotion. Unclaimed bonuses expire automatically upon the stated deadline.
• Unless explicitly stated otherwise in a promotion's terms, bonuses carry a wagering requirement that must be completed before any withdrawal of bonus-derived funds is permitted.
• Real Money Balance is used for wagering before Bonus Balance. Bonus Balance is only consumed after the Real Money Balance reaches zero.

5.2 Wagering Contributions

Different game categories contribute to wagering requirements at different rates. Slots from participating providers typically contribute at one hundred percent (100%). Live casino table games, including live roulette, live blackjack, and live baccarat, typically contribute at a lower rate as specified in the individual promotion's terms. The current contribution table for each active promotion is available in the Promotions section of the Platform.

5.3 Bonus Abuse

1971 monitors bonus usage for patterns indicative of abuse, including but not limited to: low-risk staking strategies designed to convert bonus funds with minimal risk, systematic exploitation of bonus offers across multiple accounts, and collusion between Players to meet wagering requirements. Where bonus abuse is detected, 1971 reserves the right to void the bonus, remove winnings derived from it, and close the Player's account.

6 Betting & Gaming Rules

6.1 Acceptance of Bets

All bets placed on the 1971 sportsbook are subject to acceptance by 1971. A bet is not confirmed until you receive a confirmation reference number. 1971 reserves the right to decline, limit, or void any bet at its discretion, including where a technical error has resulted in the display of incorrect odds, where a market is suspended, or where the Platform suspects the integrity of an event may have been compromised.

6.2 Palpable Errors

In the event that a bet is accepted at odds that are materially incorrect due to a manifest error (commonly referred to as a "palpable error" or "palp"), 1971 reserves the right to void the bet and return the stake to the Player's account. A palpable error is defined as an odds price that is obviously incorrect and that no reasonable person could have believed was intentionally offered at that price. 1971 will investigate all palpable error claims and communicate its findings to the Player within five business days.

6.3 Cricket Betting Rules

For all cricket markets — including BPL, Bangladesh Tigers internationals, IPL, T20 World Cup, and ICC events — the following specific rules apply:

• Match Winner markets require the completion of a minimum number of overs as specified in the applicable competition rules. Where a match is abandoned or reduced by weather before the minimum overs threshold is met, all bets are voided and stakes returned.
• In-play cricket markets are settled based on the state of play at the time the market is closed, not at any subsequent point. 1971 is not responsible for in-play bets placed during a delay between actual play and the live data feed update.
• Player performance markets (e.g., top batsman, top bowler) are settled in accordance with the official match scorecard as published by the governing body of the relevant competition.

6.4 Casino and Slot Games

All casino and slot games available on the 1971 Platform are operated by third-party software providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others. Game rules, paytables, and return-to-player (RTP) percentages for each game are displayed within the game interface. In the event of a discrepancy between the game outcome displayed on your screen and the outcome recorded on the provider's server, the server record shall be definitive.

6.5 Malfunction Policy

In the event of a technical malfunction affecting the outcome of a game or the settlement of a bet — including server outages, network interruptions, or software bugs — 1971 will investigate the incident. Where a malfunction is confirmed to have materially affected the fairness of an outcome, the affected round or bet will be voided and the stake returned. 1971 accepts no liability for losses arising from a Player's decision to continue playing during a known system interruption.

7 Prohibited Conduct

The following activities are strictly prohibited on the 1971 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and — where applicable — reporting to law enforcement or financial intelligence authorities.

• Fraudulent activity: Providing false identity information, using stolen payment details, or misrepresenting your eligibility in any way.
• Money laundering: Using the Platform to process, transfer, or conceal funds derived from illegal activity.
• Multiple accounts: Registering, operating, or benefiting from more than one account, whether in your own name or through a third party.
• Collusion: Coordinating with other Players to gain an unfair advantage, particularly in live poker, live casino, or peer-to-peer betting contexts.
• Automated betting: Using bots, scripts, artificial intelligence tools, or any other automated software to place bets or interact with the Platform without human input.
• Bonus exploitation: Employing strategies designed to systematically extract value from bonus offers without genuine participation in the Platform's gaming products.
• Chargebacks: Initiating fraudulent payment disputes or chargebacks against deposits made to your 1971 account.
• Interference: Attempting to access, reverse-engineer, or interfere with the Platform's software, servers, databases, or security systems.
• Minors: Allowing, facilitating, or enabling a person under the age of 18 to access or use your account or the Platform.

8 Intellectual Property

All content on the 1971 Platform — including but not limited to the website design, graphics, logos, text, software, data compilations, and game interfaces — is either owned by 1971 or licensed to 1971 by its software providers and other content partners. This content is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of 1971.

Game content — including slot graphics, live casino interfaces, and sportsbook data — remains the exclusive property of the respective software providers and data partners. Any unauthorised use of such content may expose you to civil and criminal liability.

9 Privacy & Data

The collection, storage, and processing of your personal data by 1971 is governed by the 1971 Privacy Policy, which is incorporated into these Terms by reference. By creating an account, you consent to the processing of your personal data in accordance with the Privacy Policy.

In summary, 1971 collects and processes personal data for the following purposes: account administration, identity verification, fraud prevention, regulatory compliance, customer support, and — with your consent — marketing communications. 1971 does not sell personal data to third parties. Data is shared with regulated third-party KYC and payment processors solely as necessary for the operation of these services.

For full details of your data rights — including your right to access, correct, and request deletion of your data — please refer to the Privacy Policy.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 1971 shall not be liable for any loss or damage arising out of or in connection with your use of the Platform, including but not limited to:

• Losses incurred through gambling activity, including bet losses, bonus forfeitures, and failed promotional outcomes.
• Losses arising from technical malfunctions, server outages, network interruptions, or data transmission errors beyond 1971's reasonable control.
• Indirect, consequential, special, or punitive damages of any nature, even where 1971 has been advised of the possibility of such damages.
• Losses arising from your failure to comply with these Terms, including account suspension or closure resulting from eligibility or conduct breaches.
• Any act or omission of a third-party payment service provider, software provider, or data feed supplier.

Nothing in these Terms shall limit or exclude 1971's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

11 Suspension & Termination

11.1 Closure by the Player

You may close your account at any time by contacting the 1971 support team via live chat or by emailing [email protected]. Upon closure, any Real Money Balance remaining in your account will be returned to your registered payment method after deduction of any applicable pending wagering obligations. Bonus Balances are forfeited upon account closure.

11.2 Suspension or Closure by 1971

1971 reserves the right to suspend or permanently close any Player account at its discretion, including — without limitation — in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable period.
• Detection of fraudulent activity, collusion, or money laundering.
• Receipt of a self-exclusion request from the Player.
• Reasonable suspicion that the account is being operated by, or for the benefit of, a minor.
• Regulatory requirement or instruction from a competent authority.

Where an account is suspended pending investigation, 1971 will endeavour to communicate the reason for suspension and the expected timeline for resolution within five business days. Where an account is permanently closed for cause, balances may be withheld pending the outcome of the investigation and any subsequent regulatory or legal proceedings.

12 Disputes & Complaints

If you have a complaint about any aspect of your experience on the 1971 Platform — including a disputed bet settlement, a transaction discrepancy, or a customer service matter — you should follow the process below:

1. Step 1 — Contact Support: In the first instance, submit your complaint to the 1971 support team via live chat in your account dashboard or by emailing [email protected]. Include your account username, the date and nature of the issue, and any relevant transaction or bet reference numbers. 1971 aims to acknowledge all complaints within 24 hours and to resolve standard complaints within five business days.
2. Step 2 — Escalation: If you are not satisfied with the outcome of the initial support response, you may escalate your complaint to the 1971 complaints team by submitting a formal written escalation to [email protected] with the subject line "Formal Complaint". The complaints team will review the matter independently and provide a final response within fourteen business days of the escalation.
3. Step 3 — Final Resolution: If you remain dissatisfied following the formal complaints process, the matter may be referred to an independent dispute resolution process as specified in the Platform's applicable licensing conditions.

During the investigation of any dispute, 1971 may temporarily restrict access to the funds in question pending the outcome of its review. This restriction will be lifted as soon as the investigation is concluded.

13 Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which 1971 holds its operating licence. By using the Platform, you consent to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any legal disputes that cannot be resolved through the complaints process described in Section 12.

Nothing in this clause shall prevent 1971 from seeking injunctive or other equitable relief in any jurisdiction where such relief is necessary to protect its intellectual property, prevent fraud, or enforce its rights under any applicable law.

14 Amendments

1971 reserves the right to amend, supplement, or replace these Terms at any time. Where changes are material — including changes that affect Player rights, financial conditions, or dispute resolution procedures — 1971 will provide at least fourteen days' advance notice by email to the address registered on your account and by a prominent notice on the Platform.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must close your account prior to the effective date of the change. Failure to do so will be treated as acceptance of the revised Terms.

Minor amendments — including corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates required by law — may be made without advance notice and will take effect upon publication.

15 Contact

If you have any questions about these Terms & Conditions, or about the 1971 Platform in general, please contact the support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through your account dashboard
• WhatsApp: Available 09:00–23:00 Bangladesh Standard Time (BST, UTC+6) daily